Refund Policy

Refund requests are reviewed on a case-by-case basis. Partial or full refunds may be considered if services were not performed as agreed, subject to verification and review. Refunds will generally not be provided for: services completed to the agreed scope, issues reported after 24 hours, pre-existing damage or conditions, dissatisfaction related to subjective preferences not previously communicated, or areas that could not be cleaned due to safety concerns or inaccessible conditions. Approved refunds will typically be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.